Welcome to the Website https://solar-me.totalenergies.com.
The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies Renewables Distributed Generation is the « data controller » with responsability for personal data processing on the Website https://solar-me.totalenergies.com. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website https://solar-me.totalenergies.com, you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
|---|---|---|---|
| Respond to your information requests | Identification data (First name, last name, professional email, professional phone number, country), Professional life data (Job function, company name) | The processing of your data is based on our legitimate interest. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable |
| Sending of newsletters | Identification data (First name, last name, email, phone number, country), Professional life data (Job function, company name) | The processing of your data is based on our legitimate interest. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable |
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors: TotalEnergies companies, Partners, Subcontractors, Marketing service providers, Software service providers, Consultants.
3. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
4. Cookies management
A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website https://solar-me.totalenergies.com to make your visits to the website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website https://solar-me.totalenergies.com (First party) and some to third parties.
The table below details each cookie.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website https://solar-me.totalenergies.com/.
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers | Editor | Retention period of the cookies and trackers |
|---|---|---|---|---|
| Technical and functional cookies | utag_main, utag_main_, tealium_segment, utag_env_ CONSENTMGR | To record the user's consent for the use of their personal data, by category of cookies. Block or allow based on consent the triggering of features that involve personal data. | Tealium | 13 months |
| Technical and functional cookies | _GRECAPTCHA | Securing forms against spam and bots, by an invisible captcha. | 6 months | |
| Statistical cookies | atuserid | Visitor ID cookie client-side (takes precedence over server-side) for web analytics. | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | Atauthority | CNIL exemption cookie that allows the storage/recording of visitor consent | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | Idirxvr | Historical visitor ID (backup server-side visitor ID cookie) | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | Atid | Main visitor ID (backup server-side visitor ID cookie) | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | Atreman | Keeps a prior attribution campaign in memory | Piano group (Piano Analytics) | 30 days |
| Statistical cookies | Atsession | List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times | Piano group (Piano Analytics) | 30 days |
| Statistical cookies | _pcid | Visitor ID | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | _pctx | Allows for the sharing of contextual information between different Piano SDKs | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | _pprv | Consent Mode persistence | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | idrxvr | Legacy Server Side Visitor ID | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | atidx | Server Side Visitor ID | Piano group (Piano Analytics) | 13 months |
| Statistical cookies | atid | Main Server Side Visitor ID | Piano group (Piano Analytics) | 13 months |
How to withdraw your consent?
On your first connection to the Website https://solar-me.totalenergies.com, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
5. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on our legitimate interest, you have also the right to delete your data, to object to processing and you can request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact Communication department [email protected].
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.